30 Day Money Back Guarantee

We're here to support you and ensure you have the best experience possible.

At CantikGlow, we embrace the power and convenience of online shopping. We want you to have trust in your purchase and confidence in your results!

However we also understand that online shopping doesn’t allow you to touch, feel, smell and try a product before you’re completely satisfied that it is the one for you.
That's why we have a 100% Results or Money Back Guarantee, so that you can try our product first hand, even better than you would in-store! 
In the unlikely event that you find that the product is not for your skin, or is incompatible with your skin simply email us at, you may be entitled to a refund or store credit by following the below steps:
    1. Take a clear photo of your face before using our product.
    2. Use our products exactly as instructed.
    3. Take a clear photo after using product. 
    4. Send us your before and after photos, along with a photo of the used products within 30 days of receiving it.
    5. Product/s must have been purchased from online store.
    6. The returned device must include full packaging & accessories as received. 
    7. Items must be returned to us for a refund or store credit to the value paid.
    8. Please email our team and we will assist you with the return of your device to our HQ.
    9. Send your item/s to the provided address within 3 business days. 
    10. We advise you use a traceable postage service as CantikGlow will not be responsible for parcels that do not reach our HQ.
    11. You will receive an email confirmation once your return has been processed. 

You have 30 days from the date received, to submit a Money Back Guarantee application. 

Returns are limited to 1 per customer. If you repurchase or exchange this device after a refund or credit we are unable to assist with any change of mind purchases.

CantikGlow are here for our community!